Wholesale Policies
P R I C I N G & M I N I M U M S
- NO MINIMUMS
S H I P P I N G P O L I C I E S
- Orders are fulfilled in the order they are received.
- Orders are normally shipped same day or next day, but please allow up to 5 business days (sometimes longer) for us to process, create, package, and ship. Allow longer shipping times during high volume seasonal times.
- Orders received after 5PM EST are considered next business day purchases.
- All orders are shipped USPS, unless otherwise arranged by you; shipping is a flat rate.
- We currently ship within the U.S.
H O U R S O F O P E R A T I O N
- We accept orders 24 hours a day, 7 days a week.
- We will usually respond to you within 24 business hours to resolve any issues or to answer any questions you have! During the weekends, answer times may be delayed.
- Our hours of operation are Monday through Friday, 9:00 am - 5:00 pm.
- To contact us, please send us an email support@chansuttpearls.com
H O W T O P L A C E A N O R D E R
- Prior to approval as a wholesale customer you must first register on our website for a wholesale account.
- So that we might register your account as a wholesale customer you must then submit a Wholesale Application
- Upon approval as a wholesale customer you will be able to preview wholesale pricing, shop for products, view inventory availability, and place orders directly from our website.
O N L I N E S A L E S
- Wholesale accounts are available to brick-and-mortar retail shops, or online retailers with their own storefronts (websites).
W H O L E S A L E P R I C I N G
- Wholesale pricing is displayed when logged in and approved as a wholesaler. All prices are listed in US dollars.
- (If you do not immediately see wholesale pricing after approval, please log out and log back in.)
R E T U R N S
- No returns
C O U P O N / D I S C O U N T C O D E S
- Unless otherwise indicated, coupon/discount codes will not be honored for wholesale purchases due to our already low margins.
D A M A G E S & D E F E C T S
- Please inspect all shipments immediately upon arrival.